{"id":658,"date":"2010-11-04T02:09:24","date_gmt":"2010-11-04T07:09:24","guid":{"rendered":"https:\/\/drscottconsulting.com\/?p=658"},"modified":"2022-10-14T17:17:55","modified_gmt":"2022-10-14T22:17:55","slug":"patients-trust-2","status":"publish","type":"post","link":"https:\/\/drscottconsulting.com\/patients-trust-2\/","title":{"rendered":"Do Your Patients Trust You?"},"content":{"rendered":"

 <\/span> <\/span> <\/span>Susan Becolay (a fellow dental blogger) asked a question on LinkedIn the other day that had me thinking:<\/span> <\/span><\/span><\/p>\n

"How would you characterize the transition that has occurred in the profession in the last 20 years? What has it gained? What has it lost<\/strong>? Where is it headed? How do you feel about it?<\/em>"<\/span><\/span> <\/span> <\/span> <\/span>
\n\tWhere Did The Trust Go?<\/strong>
\n\tOver 12 years ago, I remember when the Reader's Digest article came out titled "Can<\/u> You<\/u> Trust<\/u> Your<\/u> Dentist<\/u><\/i><\/b>?”<\/p>\n

\tAfter reading the article, I was scared to death!  I thought my career was over.  I thought to myself; "my patients are going to think I'm ripping them off", they aren't going to believe me". <\/span><\/p>\n

I had to do something different, and it was like 'turning on a light'!  I would learn that I'm not going to change my patients behavior<\/u>, I'm going to have to change mine (and my team's).<\/u><\/strong> <\/span><\/p>\n

I remembered something Tony Robbins taught me in my training; "The quality of your life is directly related to the quality of your questions"!  So the question that  came to mind was: "What MUST<\/u> I do to instill TRUST in my practice, maintain integrity and still BE me<\/b>?<\/span><\/p>\n

The answers became a practice builder for me (behaviors I could change):<\/span><\/p>\n